Terms of Use

Welcome to Reformation (thereformationes.com). These Terms of Use (“Terms”) govern your access to and use of our website, including all content, features, and services available on or through the site. By accessing or using the website, you agree to comply with these Terms. If you do not agree, please do not use the website.

1. Eligibility

You must be at least 18 years old to use our website or purchase products from us. By using the website, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into these Terms. If you are using the website on behalf of a company or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. User Accounts

You may choose to create a user account to access certain features of the website, such as saving your shipping information, viewing order history, and managing preferences. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account. You must notify us immediately at service@thereformationes.com if you suspect any unauthorized use of your account.
We reserve the right to suspend or terminate your account at any time, without notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, or unlawful activity.

3. Permitted Use

You may use the website solely for personal, non-commercial purposes, including browsing products, placing orders, and accessing information about our sustainability practices. You agree not to use the website for any other purpose, including but not limited to:
  • Using any automated tools (e.g., bots, scrapers) to access, collect, or harvest data from the website without our prior written permission.
  • Interfering with or disrupting the website’s functionality, security, or servers.
  • Uploading or transmitting any harmful, offensive, or illegal content (e.g., viruses, malware, hate speech, copyrighted material without authorization).
  • Impersonating any person or entity, or falsifying your affiliation with a person or entity.
  • Attempting to gain unauthorized access to any part of the website or our systems.

4. Intellectual Property

All content on the website, including but not limited to product images, descriptions, logos, brand names, text, graphics, and software, is the intellectual property of Reformation or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, display, or create derivative works of any content on the website without our prior written permission.
Our trademarks (including “Reformation” and our logo) may not be used in connection with any product or service that is not ours, or in any manner that is likely to cause confusion among consumers, or in a way that disparages or discredits us.

5. Third-Party Links

The website may contain links to third-party websites or services that are not owned or controlled by Reformation. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You access these third-party links at your own risk. We encourage you to review the terms of use and privacy policies of any third-party websites you visit.

6. Disclaimers

The website and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be error-free, uninterrupted, or secure, or that any defects will be corrected.

7. Limitation of Liability

To the maximum extent permitted by law, Reformation shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the website, including but not limited to damages for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages. This limitation applies regardless of the legal theory under which the claim is brought (e.g., contract, tort, negligence).

8. Indemnification

You agree to indemnify, defend, and hold harmless Reformation, its officers, directors, employees, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the website, your violation of these Terms, or your violation of any applicable laws or regulations.

9. Modifications to Terms

We may update these Terms of Use from time to time. When we do, we will revise the “Last Updated” date at the bottom of this page. We encourage you to review these Terms periodically. Your continued access to or use of the website after the updated Terms are posted constitutes your acceptance of the changes.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Los Angeles, California.

11. Contact Us

If you have any questions or concerns about these Terms of Use, please contact our customer service team:
Email: service@thereformationes.com
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM (GMT+1)
Last Updated: November 6, 2025